• Deputy Director of Health Systems Leadership Development, Community Health Academy

    Job Locations LR-Monrovia
    Department
    Community Health Academy
    Type
    Regular Full-Time
  • About Last Mile Health

    Last Mile Health (LMH) saves lives in the world’s most remote communities by partnering with governments to bring critical primary care services to the doorsteps of people living in the last mile. Last Mile Health is a registered 501(c)3 non-profit organization with offices in Liberia, Boston and New York. For more information, visit www.lastmilehealth.org.

    The Community Health Academy ("Academy") is seeking to reinvent the training of community health workers and the leaders who support them for the digital age. The Academy has established the world's first digital Continuing Education (CE) platform tailored for community health workers and the supervisors, managers and policymakers who support them.

    In partnership with governments, the private sector, philanthropic and non-governmental organizations, the Academy enables community health workers to receive the very best in continuing clinical education resources like video lessons on promoting family planning and podcasts on identifying the next outbreaks, and will support countries to develop accreditation programs for community health workers so they don't remain an undervalued group, but become a renowned, empowered profession like nurses and doctors.

    In parallel, the Academy will also develop a continuing professional education platform creating a free, open, online continuing professional education platform leveraging massive open online courses and supporting local communities of practice - for policy makers, managers, supervisors working to build stronger systems to support these community health workers.

    Watch Last Mile Health CEO Raj Panjabi's TED Prize Talk, which articulates the vision for the Academy to contribute to the training of hundreds of thousands of community health workers and the leaders who support them - from the forest communities of West Africa to fishing villages of Alaska, from the hilltops of Appalachia to the mountain tops of Afghanistan.

    General Position Summary

    The Deputy Director of Health Systems Leadership Development (Deputy Director), Community Health Academy (Academy), is a visionary, high-performing leader who provides support for the design and management the Academy’s Health Systems Leadership Development program.

     

    Community Health Worker (CHW) programs are critical for attaining Universal Health Coverage and could save 30 million lives by 2030.  However, in order to be successfully scaled and sustained, CHW Programs must be effectively integrated into national health systems with strong institutional capacity.  These systems are complex and dynamic, and health systems leaders must be able to navigate this complexity as they design, manage, and strengthen CHW programs.  This requires that leaders not only have strong proficiency in program components related to each of the health system building blocks, but also have the ability to anticipate and solve problems that cut across different areas of the system.  This program aims to accompany and assist health systems leaders as they work to optimize the efficiency and effectiveness of large-scale, government-led CHW programs that are integrated within their health systems.  The program will enroll and train at least 15,000 community health leaders – current and next-generation policymakers, managers, supervisors – within 4 years.

     

    The Deputy Director will support the Director of Health Systems Leadership Development (Director) on management, representation, and direct implementation of the Health Systems Leadership program, including:

    1. developing and delivering a responsive, high-quality online curriculum with health systems leaders (ex. from governments, global agencies, funders, global south institutions, and implementing and technical partners) to assist them in building stronger systems to support community health workers;
    2. designing and providing enhanced engagement and support (ex. communities of practice, in-person learning opportunities, etc.) to further enhance the competencies of health systems leaders and facilitate their application of learning within health systems;
    3. building and managing strategic partnerships for the initiative, ensuring that programming is informed by relevant experts and has progress disseminated among priority networks – including management of multi-stakeholder Global and Regional Faculty Networks made up of leaders in the field of community health;
    4. establishing Monitoring, Evaluation, Research, and Learning plans for the initiative and ensuring that results are articulated, measured, disseminated, and utilized for decision-making; and
    5. identifying, scoping, assessing, and informing strategic business decisions for the initiative, integrating outcomes of these decisions into plans and operations. 

    Essential Job Functions

    Support direct implementation of program initiatives for the Health Systems Leadership Development (HSLD) Program:

     

    The Deputy Director will work flexibly to support all aspects of direct implementation for the program, but is expected to play a lead role in the following program areas:

    • Serving as primary point of contact for course contributors, maintaining relationships and coordinating content development and production
    • Executing on course design and production plans, including travel as necessary to support course production (ex. directing film shoots of course faculty)
    • Generating, analyzing, and integrating learner feedback on courses and other initiatives
    • Leading promotion, enrollment, and learner engagement for courses and other initiatives
    • Crafting materials for Faculty Network meetings and other external engagements with technical and operational partners to share progress and solicit expert feedback
    • Planning and facilitating in-person convenings of Faculty Networks and in-person course offerings
    • Serving as focal point between HSLD team and the Academy’s Regional Directors (who will eventually cover Africa, Asia, Middle East and North Africa, and the Americas) to ensure effective communication of HSLD priorities to regional teams and execution of activities that require regional collaboration and in-country engagement

     

    Support overall management and representation of the Health Systems Leadership Development (HSLD) Program:

     

    The Deputy Director will work flexibly to support all aspects of management and representation for the program but is expected to play a significant role in the following management and representation areas:

    • Tracking the program budget and holding monthly budget reviews with the Director
    • Managing procurements for the program in coordination with the Director of Operations
    • Tracking and supporting submission of team inputs towards internal and external deadlines
    • Managing hiring for interns and consultants, in coordination with the Director of Operations (ex. scheduling interviews, receiving and reviewing time sheets, tracking progress relative to deliverables, processing payments, etc.)
    • Backstopping the team’s representation in internal and external meetings and conferences, including acting as a representative and/or speaker, developing materials, and coordinating logistics
    • Assisting management of the team’s technical and operational partnerships, scoping new opportunities and preparing and tracking communications through e-mail and Salesforce
    • Preparing monthly progress reports and tailored language as needed to inform grant proposals and reporting, as well as external and cross-team communications (for sign-off by Director)
    • Tracking and reporting on progress relative to program indicators, as well as contributing to broader development and implementation of the program’s Monitoring, Evaluation, Research, and Learning plan
    • Shaping content development and design of HSLD-related components of the Academy’s website and communications materials

    Qualifications

    • A Master’s degree in Public Health; alternatively a Master’s degree in a complementary field (ex. Business Administration, Public Policy, Public Management, Education) with significant professional experience in Public Health
    • Minimum of 5-7 years of experience working with high-performing, diverse teams spread across geographies 
    • Experience managing all aspects of projects or programs from vision to execution – including strategic and operational planning and budgets
    • Experience working alongside government partners, operational partners, and academic and professional institutions in the Global South on development of community health systems
    • Experience managing external partnerships and communications with senior representatives of governments, funders, implementing partners, and academic and professional institutions
    • Experience developing public health curricula, with a preference for curricula developed for health systems leaders and related to community health
    • Experience supporting and building cross-functional relationships and teams across an organization
    • Experience developing e-learning platforms and materials is a plus

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