• Senior Digital Education Country Advisor, Community Health Academy

    Job Locations Other-East Africa
    Department
    Community Health Academy
    Type
    Regular Full-Time
  • About Last Mile Health

    Last Mile Health (LMH) saves lives in the world’s most remote communities by partnering with governments to bring critical primary care services to the doorsteps of people living in the last mile. Last Mile Health is a registered 501(c)3 non-profit organization with offices in Liberia, Boston and New York. For more information, visit www.lastmilehealth.org.


    The Community Health Academy ("Academy") is seeking to reinvent the training of community health workers and the leaders who support them for the digital age. The Academy has established the world's first digital Continuing Education (CE) platform tailored for community health workers and the supervisors, managers and policymakers who support them.

    In partnership with governments, the private sector, philanthropic and non-governmental organizations, the Academy enables community health workers to receive the very best in continuing clinical education resources like video lessons on promoting family planning and podcasts on identifying the next outbreaks, and will support countries to develop accreditation programs for community health workers so they don't remain an undervalued group, but become a renowned, empowered profession like nurses and doctors.

    In parallel, the Academy will also develop a continuing professional education platform creating a free, open, online continuing professional education platform leveraging massive open online courses and supporting local communities of practice - for policy makers, managers, supervisors working to build stronger systems to support these community health workers.

    Watch Last Mile Health CEO Raj Panjabi's TED Prize Talk, which articulates the vision for the Academy to contribute to the training of hundreds of thousands of community health workers and the leaders who support them - from the forest communities of West Africa to fishing villages of Alaska, from the hilltops of Appalachia to the mountain tops of Afghanistan.

    General Position Summary

    The Senior Digital Education Country Advisor, Community Health Academy, is a high-performing professional who collaborates with Academy team members and external partners to manage the selection/adaption and integration of technologies that serve as components of the digital platforms that deliver high-quality, evidence-based training to community health workers (CHWs), their supervisors and health systems leaders across the world. The Country Advisor will advise and assist clinical and technical experts (Academy staff, country governments, academic institutions, and health service delivery partners) on the processes that need to be established to design and produce teaching materials and learning resources for two digital platforms – the Continuing Clinical Education (CCE) and the Health Systems Leadership Development (HSLD) platforms. He/she will also build the capacity of in-country partners to use and manage these platforms and advocate and facilitate the development of a peer-to-peer (P2P) network of national libraries to ensure content sharing and adaptation on a global basis  The Country Advisor will also work with private sector partners, universities and other centers of technology research to ensure that the Academy participates in a cyclical process of integrating the latest technologies (including Artificial Intelligence) into each platform.  

    Essential Job Functions

    Collaborate with in-house and contractual technologists in the selection/adaption and integration of technologies that serve as components of the digital platforms that deliver high-quality, evidence-based training to community health workers (CHWs) and health systems leaders across the world.

    • Advise and inform the selection/adaptation/build out of components for the requisite digital platforms for CCE and HSLD based on individual country or regional requirements
    • Monitor the technology landscape for potential applied technology interventions, analyzing and recommending appropriate solutions focusing on individual country and regional requirements
    • Manage relationships with technology and education platform vendors, in-country developers, and content providers in support of the development of customized programs
    • Advise and assist clinical and technical experts (Academy staff, country governments, academic institutions, and health service delivery partners) in the design and production of digital training materials and learning resources (including videos, podcasts, and quizzes), for the Continuing Clinical Education (CCE) and Health Systems Leadership Development (HSLD) platforms
    • Provide content providers and reviewers with the tools and processes necessary to ensure a consistent structure and presentation of materials across the platforms
    • Negotiate contracts with vendors for the Academy’s operations and/or educational resources for developed applications
    • Collaborate with Last Mile Health’s Digital Health team to ensure that other organizational digital health initiatives are compatible with the educational platforms
    • Work with representatives of other Digital Health initiatives that meet the criteria of a public good (such as OpenSRP, DHIS2, iHRIS, etc.) to ensure interoperability
    • Work with standards setting bodies such as OpenHIE to ensure CHA technology is represented with respect to content management systems for education
    • Work with in-house and contractual technologists to design/optimize user analytics on the CCE and HSLD platforms for monitoring, evaluation and redesign of courses focusing on individual country and regional requirements

    Build the capacity of the Academy Staff and in-country partners to use and manage the CCE and HSLD platforms.

    • Work with Ministry officials and their technical agents to establish the underlying workflow processes that make the deployment of the open deliver technology possible. This includes a content review process, an evaluation framework, a dynamic pricing/costing model, and an overall institutionalization process.
    • Support in-house and contractual technologists in the training of Academy staff and in-country partners (country governments, implementing NGOs, content providers and health service delivery partners) to utilize and contribute content to the platforms
    • Train Ministry of Health staff to manage the technical aspects and content of the platforms
    • Ensure processes are in place so that those responsible for in-country content review of materials and resources can adhere to sound educational and technical principles
    • In collaboration with country-level stakeholders, facilitate the process of digitizing curricula for the platforms
    • Identify and support/manage (as appropriate) technology in-country representatives (government and university staff and consultants) to assist in the digitization of curricula for CCE and HSLD
    • Work with in-house and contractual technologists and in-country developers to identify and utilize the most appropriate tools and technologies available to manage content and the presentation of teaching materials, interactive learning, podcasting and video-streaming on both web based and offline mobile enabled devices

    Qualifications

    • A Masters degree in Public Health, International Development, or similar with experience in software development, software engineering, computer science or digital media and/ or a certification in instructional design.
    • 10+ years of work experience focused on digital education; 5 years experience in a developing country context, 2-3 years experience working with mobile based technologies in a developing country context
    • Experience assessing the technology landscape for potential applied technology interventions and analyzing and recommending appropriate solutions
    • Experience working with technology and education researchers and platform vendors to develop customized programs
    • Experience in administering web-based or digital platforms for delivering education content, eg Moodle, Open edX
    • Experience working alongside government partners and operational partners
    • Experience in instructional design for training content delivery
    • Experience in training or capacity-building across multiple geographies
    • Understanding of Graphics design and HTML
    • Ability to develop working relationships with Ministerial representatives and their staff and their technical agents (such as Universities and in-country technology contractors)
    • Experience in forming digital consortiums consisting of in-country stakeholders including academic, private sector and institutional representatives
    • Ability to work in a flexible and adaptable manner as part of a start-up initiative
    • Understanding of innovative digital pedagogical practices
    • Strong project management skills
    • Understanding of designing/adapting curriculum for digitization
    • High level of initiative to innovate with limited guidance
    • Commitment to health and social justice
    • Comfort working with a casual but high-performing team
    • Ability to work with remote teams and remote supervision

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